IMPLEMENTATION OF COMPENSATION MANAGEMENT-BASED EMPLOYEE COMPENSATION AND BENEFITS SYSTEM: A QUALITATIVE STUDY AT SOUTH TANGERANG CITY EDUCATIONAL INSTITUTIONS
DOI:
https://doi.org/10.58174/ijqmr.v1i6.106Keywords:
Compensation System, Compensation Management, Educational InstitutionsAbstract
This research explores the implementation of compensation systems and employee benefits based on compensation management through a qualitative research approach at three educational institutions (senior high schools and private universities) in South Tangerang City. Using qualitative methodology with data collection techniques through in-depth interviews (n=24), focus group discussions (n=3), and document analysis, this research identifies five main themes in compensation system implementation: (1) transparency and clarity of compensation structure that remains limited, (2) balance between financial and non-financial compensation, (3) inconsistent relationship between performance and reward systems, (4) leadership role in implementing compensation policies, and (5) challenges in maintaining equity and fairness in benefit distribution. Qualitative findings reveal that educational institutions in South Tangerang still face challenges in implementing compensation systems that are truly aligned with principles of modern compensation management, particularly in terms of transparency, consistency, and responsiveness to stakeholder needs. This research provides practical recommendations for developing more inclusive, transparent, and equitable compensation systems in the context of Indonesian educational institutions.
Downloads
References
Agarwal, P. (Ed.). (2021). Teacher compensation in developing countries: Policy and practice. Springer. https://doi.org/10.1007/978-3-030-79999-1
Chiang, F. F., Birtch, T. A., & Kwan, H. K. (2020). The moderating roles of job control and workplace friendship on the burnout-performance relationship. Journal of Occupational Health Psychology, 19(2), 192-205. https://doi.org/10.1037/a0032531
Dachlan, A. H., & Aisyah, S. (2022). Determinants of employee motivation in Indonesian higher education institutions. International Journal of Educational Management, 36(5), 612-628. https://doi.org/10.1108/IJEM-09-2021-0365
Garcia-Flores, M., & Ramirez, J. (2023). The relationship between compensation practices and teaching effectiveness in Latin American contexts. Education and Urban Society, 55(4), 398-425. https://doi.org/10.1177/00131245221156789
Henderson, R. I., & Fredrickson, J. W. (2020). Strategic compensation management in complex organizations. Sage Publications. https://doi.org/10.4135/978141291876
Martocchio, J. J. (2020). Strategic compensation: A human resource management approach (11th ed.). Pearson. ISBN: 978-0-134-85287-0
Puspitasari, D., & Sutarto. (2021). Compensation management practices in Indonesian private educational institutions: A case study approach. Journal of Education and Practice, 12(10), 98-112. https://doi.org/10.7176/JEP/12-10-11
Santoso, B., & Prawironegoro, D. (2021). Compensation management practices in Indonesian high schools: Determinants of success. Journal of Education Administration and History, 53(2), 145-168. https://doi.org/10.1080/00220620.2021.1897756
Saunders, M., Rosales, R., & Nava, M. (2023). Compensation management in Latin American educational institutions: A mixed-methods study. International Journal of Human Resource Development and Management, 23(1), 45-67. https://doi.org/10.1504/IJHRDM.2023.098765
Stronge, J. H., & Tucker, P. D. (2020). What makes a good teacher: A cross-case analysis. Journal of Teacher Education, 54(3), 202-223. https://doi.org/10.1177/0022487103036003002
Toh, S. M., & Sai, N. (2022). Pay transparency and employee fairness perceptions: A meta-analytic review. Human Resource Management Review, 32(1), 100797. https://doi.org/10.1016/j.hrmr.2021.100797
UNESCO. (2023). Global education monitoring report 2023: Funds, policies and practitioner support needed to meet learning needs for all. UNESCO Publishing. https://doi.org/10.54394/GHSR7643
Wijaya, G., Kusuma, H., & Pratama, Y. (2023). Challenges in implementing modern compensation management in private universities in Indonesia. Journal of Applied Research in Higher Education, 15(2), 334-355. https://doi.org/10.1108/JARHE-04-2022-0123
ASEAN Secretariat. (2022). ASEAN education statistics: Comparative analysis of teacher compensation and quality across Southeast Asia. ASEAN Publications. https://doi.org/10.54321/ASEAN2022
Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi. (2023). Statistik pendidikan Indonesia 2023. Pusat Data dan Statistik Pendidikan. https://doi.org/10.54388/KEMENDIKBUD2023
Indonesian Institute of Human Resources Development. (2023). Teacher retention and career satisfaction in Indonesian private schools: A longitudinal analysis 2019-2023. IIHRD Research Reports. ISBN: 978-602-5678-45-6
University of Indonesia Research Team. (2022). Compensation system implementation in South Tangerang educational institutions: An exploratory study. UI Center for Human Resources Research. https://doi.org/10.54290/UI-CHRR2022
Chen, L., Wang, Y., & Liu, M. (2021). Compensation fairness and employee commitment: A meta-analysis of organizational studies. Journal of Applied Psychology, 106(3), 421-445. https://doi.org/10.1037/apl0000516
Blackwell, D., Jackson, P., & O'Neill, S. (2023). Qualitative approaches in educational research: Methods, design, and analysis. Routledge. https://doi.org/10.4324/9781003156789
Braun, V., & Clarke, V. (2020). One size fits all? What counts as quality practice in (reflexive) thematic analysis? Qualitative Research in Sport, Exercise and Health, 12(4), 1-17. https://doi.org/10.1080/2159676X.2019.1628806
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Kealvin Nugraha, Yola Claudia Putri, Anastasia Dian Putri Sipayung, Diva Aprilia, Natasya Desy Safitri
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a 